For UK founders, managers and leadership teams

Fix the conversations that are costing you growth.

Your team needs clarity. You need to stop firefighting.

Give your managers the tools, support and confidence to handle difficult conversations before they cost you more time, money and trust.

✓ Tools for high-stakes conversations
✓ 2 live Zoom calls each month
✓ Templates, scripts and leadership frameworks
✓ 12 months of community support
✓ Built for UK businesses with 10 to 200 employees

Join the programme today

£295

Instant access to the toolkit, live support and 12 months inside the leadership community.

A practical support system for managers who need to be clearer, calmer and more confident in difficult conversations.

The real issue

What’s not being said is costing you.

Your managers aren’t bad at their jobs.

They’re often avoiding the hardest part of leadership.

The conversation that shifts behaviour.

The feedback that raises standards.

The clarity that protects performance.

When conversations don’t happen early, the cost grows.

Performance issues stick around too long.

Misunderstandings build quietly.

Absence, disengagement and turnover start to rise.

You are forced to step in again.

Your managers lose confidence and avoid even more.

What you get

A practical system for managers who need to know what to say and what to do next.

You’re not just buying a course. You’re getting tools, live support and a clear way to help your managers handle difficult conversations with more confidence.

1

The Difficult Conversations Toolkit

Bite-sized video training, scripts and practical frameworks to help managers lead with clarity. You get 12 months of access, so the training is there when they need it.

2

2 live Teams calls each month

A monthly Leadership Surgery plus live training and Q&A, delivered through Teams. Bring real challenges and get clear, supportive guidance from Nicola.

3

Private leadership community

A calm, practical space to ask questions, share challenges and build confidence with other leaders who are dealing with similar people issues.

4

Conversation templates

Prep sheets, follow-up templates and conversation frameworks, so managers are not walking into difficult conversations hoping the right words appear.

5

Manager’s Journal

Reflection prompts to help managers learn from real conversations, notice patterns and build steadier leadership habits over time.

6

Bonus training

The 10 Commandments of Difficult Conversations video, giving managers simple reminders for staying calm, clear and kind when things feel awkward.

The value

The support of a coach, without the £1,000 plus price tag.

If you booked monthly leadership coaching at this level, the live support alone could easily cost over £1,000.

This programme gives you the training, tools, Teams support and leadership community in one place.

It is designed to help managers stop guessing, stop avoiding and start handling difficult conversations with more clarity and confidence.

What’s included

Toolkit and on-demand training
£300
12 months of live expert Teams calls
£1200
Leader-led community
£150
Templates, journal and bonus materials
£200
Total value
£1850

Join for £295 and get 12 months of practical support for the conversations most managers avoid.

Trusted support

Calm, practical support when people issues feel hard to handle.

Leaders do not need more theory. They need clear guidance, steady support and tools they can use in real conversations.

Nicola put together an excellent course and delivered it in an engaging way that encouraged team working and learning from others’ experiences.

Sue Phipps

Strategic Innovation | Agile Product Development | Chair of Charity

The content and materials were incredibly useful, and her leading of the programme was striking.

Gabriela Cruz

Legal Coordinator at ODATA

Nicola’s feedback and clarity during the live session were brilliant. She understood the situation quickly and helped me plan exactly how to approach it.

K

Senior Change Lead

Questions you may have

Frequently asked questions

A few practical answers before you decide whether this is the right support for you or your managers.

I’m not a senior leader. Will this still work for me?

Yes. This programme is for anyone responsible for leading people.

You might be a founder, manager, team leader or accidental leader. The focus is on helping you handle people issues with more calm, clarity and confidence.

What if I can’t make the live Teams calls?

The live Teams calls are designed to be practical, confidential and interactive.

They are not recorded, so leaders can ask real questions without worrying about being watched back later.

You will still have access to the toolkit, templates, community and 12 months of programme materials.

Do I need to start straight away?

No. You have 12 months of access, so you can start when you are ready and work through the material at a pace that suits you.

That said, the sooner you begin, the sooner you can start using the tools in real conversations. Most people get the best results when they start applying the learning to the issues already happening in their team.

Is this just leadership theory?

No. The programme is built around real workplace conversations.

You get tools, scripts, frameworks and live support, so you can apply it to the issues happening in your team now.

What if I need support between sessions?

You will have access to the private leadership community.

It gives you a place to ask questions, get advice and feel supported while you practise these conversations in real life.

Do you offer refunds?

Because the programme includes live access, community support and downloadable materials from day one, refunds are not offered.

If you are unsure, it is best to book a call before joining so you can check whether it feels like the right fit.

Who is this programme best suited to?

It is best suited to founders, managers and leaders who care about their people, but know that some conversations have been delayed for too long.

It is for people who want to be kind and clear, not harsh or avoidant.

What kind of conversations will this help with?

It will help with conversations around performance, feedback, behaviour, tension, accountability, confidence, boundaries and team dynamics.

The aim is to help managers stop guessing what to say and start handling issues earlier, with more steadiness.

Can I buy this for my managers?

Yes. This works well for founders and senior leaders who want their managers to feel more confident handling people issues without everything being escalated upwards.

If you want to enrol more than one manager, please get in touch to discuss group membership options.

What happens after I join?

You get access to the toolkit, templates, community and details of the live Teams sessions.

You can start with the training straight away and use the live support to bring real questions as they come up.

Ready to make difficult conversations easier?

You don’t need to keep stepping in every time things get awkward.

You need managers who can handle tough conversations earlier, with more calm, clarity and confidence.

This programme gives them the structure, tools and live support to stop avoiding the conversations that affect performance, trust and team culture.

When conversations get clearer, people know where they stand. Standards improve. And you can stop carrying everything yourself.

Join the programme

£295

12 months of practical support for the conversations most managers avoid.

Instant access to the toolkit.

Live Teams calls each month.

Private leadership community.

Scripts, templates and practical frameworks.

Built for UK founders, managers and leadership teams.

Ready to make difficult conversations easier?

You don’t need to keep stepping in every time things get awkward.

You need managers who can handle tough conversations earlier, with more calm, clarity and confidence.

This programme gives them the structure, tools and live support to stop avoiding the conversations that affect performance, trust and team culture.

When conversations get clearer, people know where they stand. Standards improve. And you can stop carrying everything yourself.

Join the programme

£295

12 months of practical support for the conversations most managers avoid.

Instant access to the toolkit.

Live Teams calls each month.

Private leadership community.

Scripts, templates and practical frameworks.

Built for UK founders, managers and leadership teams.