Global Partnerships for a Safer Future

We work globally to protect our clients, offering expertise

in over 40 legal sectors

Explore More

753

CASES HANDLED

8K

SATISFIED CLIENTS

102

EXPERT PARTNERS

91%

SUCCESS RATE

Change does not fail because people are difficult; it often falters because leaders are not given practical ways to guide people through uncertainty, resistance, and pressure. 7

In this free 1-hour virtual workshop, you will experience the Managers Academy approach and learn how to communicate change clearly, support people through the emotional journey, and lead with more confidence when things feel unsettled.

Date and Time
Friday 8 May, 2pm

Now Friday 22nd May at 11 am

5 Key Takeaways


βœ… Understand the emotional journey people often move through during change, including shock, resistance, exploration, and commitment

βœ… Recognise why people resist change, and what that resistance may really be telling you

βœ… Learn five practical elements of effective change leadership, from creating clarity on the why to enabling participation and influence

βœ… Practise shaping a clear, empathetic change message that people can actually understand and act on

βœ… Leave with a simple action plan for a current or upcoming change you are leading

Why This Event is Different


This is not a theory-heavy session about change models. It is a practical, focused workshop for leaders who need to guide people through real pressure, uncertainty, and shifting expectations without losing clarity, trust, or momentum.

For care leaders, the session speaks directly to the challenge of maintaining consistency, reducing firefighting, and helping managers act earlier when standards, communication, or confidence begin to drift.

For leaders in any sector, it offers a grounded way to support people through change while keeping communication clear, honest, and useful.

Who Should Attend?


πŸ“Œ Senior care leaders, owners, directors, operations directors, and regional managers who want more confidence in how change is led across services

πŸ“Œ Managers and team leaders who are responsible for supporting people through operational, cultural, or service changes

πŸ“Œ HR professionals, project leads, and people managers involved in implementing change

πŸ“Œ Any leader who wants practical tools for handling resistance, communicating clearly, and helping people move forward

Meet Your Host


Nicola Richardson is The People Mentor and founder of The Managers Academy, helping managers and leaders handle difficult people situations, hard conversations, and real leadership challenges with more confidence. She has spent over 33 years managing people in challenging environments and now supports leaders in building stronger, more capable teams.

Nicola’s work is known for being practical, honest, and grounded in real management pressure, not generic leadership theory. Her approach is especially relevant for leaders who know that systems, policies, and visibility are not enough on their own, because real consistency is built in the moments where people need to act, communicate, and intervene well under pressure.

Nicola has also been awarded the Chartered Fellow grade of the Chartered Management Institute, recognising her long-standing work with managers and leaders. One testimonial describes Nicola as someone who β€œchallenges, supports, and empowers with a rare blend of wisdom, authenticity and empathy.”