Got a people situation at work you’re not sure how to handle?

The Manager’s Academy gives you practical guidance, real-time support, and ready-to-use tools so you know what to say, what to do next, and how to handle difficult management situations with confidence.
A difficult conversation you keep putting off
A team member whose performance isn’t improving
Delegation that keeps coming back to you
Conflict or resistance you’re worried about making worse
A situation where you simply want someone experienced to tell you how to handle it
£57/month or £570/year · Pay nothing today · Cancel within 14 days and you won’t be charged
40+ years’ experience CMI Chartered Fellow Leadership Mentor of the Year CPD-Accredited Training LinkedIn Top Voice 2025

You don’t need another management course. You need help with what’s happening in your team right now.

You already know management matters.

The difficult part is knowing what to do when the situation becomes real.

When someone pushes back.

When performance hasn’t improved.

When you need to say something you know they won’t want to hear.

When you’ve delegated something three times and it still comes back to you.

When you’re wondering whether you’re being too soft, too harsh, or simply handling it badly.

That is where The Manager’s Academy helps.
Bring the situation. Get practical guidance. Leave knowing what to do next.

Management becomes much easier when you stop having to work everything out alone.

Most managers were promoted because they were good at their job.

That doesn’t automatically prepare you for managing performance, giving difficult feedback, resolving conflict, setting expectations, motivating different personalities, or handling emotional conversations.

The Manager’s Academy exists to give you the practical support most managers never receive.

Not just theory.

Not another qualification to complete and forget.

Ongoing help for the real situations that come with managing people.

Learn it. Bring your situation. Use it at work.

1

Learn the skill

Every month, you get a focused live management session based on situations managers are actually dealing with.

2

Bring what’s happening in your team

Two live support sessions each month give you somewhere to ask questions, sense-check your approach, and get practical guidance.

3

Know what to do next

Use the templates, scripts, tools, and frameworks straight away in the situation in front of you.

4

Come back when the next challenge appears

Because management problems rarely arrive neatly in the order a course teaches them.

That’s why the Academy is ongoing.

What you could handle differently within your first month

You could:

Have the conversation you’ve been avoiding

Know how to approach it, what to say, and how to stay clear without becoming confrontational.

Deal with performance problems earlier

Address issues before they drag on for months.

Set expectations people actually understand

Stop repeating yourself and hoping the message finally lands.

Delegate without everything coming back to you

Give ownership more effectively and create clearer accountability.

Handle pushback without losing confidence

Know how to respond when someone disagrees, becomes defensive, or challenges you.

Stop second-guessing every decision

Have somewhere to check your thinking instead of carrying every management decision alone.

Build a team that knows where it stands

Create more clarity, trust, accountability, and consistency.

Whatever is happening in your team, chances are we talk about it.

The Academy covers situations including:
Difficult conversations
Performance issues
Delegation
Giving feedback
Team conflict
Resistance to change
Accountability
Setting expectations
Managing different personalities
Motivating your team
Managing up
Absence and wellbeing conversations
Difficult team dynamics
One-to-ones
Building trust
Managing your own stress
But unlike a fixed course, the Academy is shaped by the real challenges members are dealing with now.
You’re not working through a curriculum. You’re getting support with the job you’re actually doing.

The Academy is for managers who want to do the job properly — but don’t want to figure everything out alone.

It is especially useful if:

You’re new to management

You were promoted because you were good at the job, but nobody really taught you how to manage people.

You’ve been managing for a while but still hit situations you dread

You can manage the day-to-day, but certain conversations or team problems still knock your confidence.

You don’t have much support above you

Your own manager may be busy, unavailable, or simply not someone you can openly sense-check situations with.

You’ve already done management training but still want practical help

You know the theory. What you need is help applying it when the situation is happening for real.

I can usually see the conversation underneath the conversation.

Hi, I’m Nicola.

I’ve spent more than 40 years in and around management, and there is something I’ve learned about people problems:

What appears to be the problem is not always the real problem.

A performance issue can actually be an expectation that was never made clear.

A “difficult employee” can be a conversation that should have happened weeks ago.

A manager trying to be kind can end up carrying responsibilities that were never theirs to carry.

And a conversation you keep putting off often becomes much harder in your head than it needs to be in the room.

That is the part of management I understand particularly well.

I’m a CMI Chartered Fellow and Chartered Manager, Leadership Mentor of the Year, LinkedIn Top Voice, and author of How to Make Difficult Conversations Easier in the Workplace.

I notice the patterns, the undercurrents and what isn’t being said.

When you bring me a situation, I’m not just going to hand you a generic script and send you away.

We look at:

What is actually happening?
What might you be avoiding?
What does the other person need to understand?
What standard or expectation needs to be made clear?
And what is the fairest, clearest way to say it?

Because I believe good management is not about being harder.

And it isn’t about keeping everybody comfortable.

It’s about being clear, fair, consistent and human.

That belief comes from experience - but also from knowing what it feels like to care deeply about people.

I know how easy it is to soften something because you don’t want to upset someone.

To give another chance because you want to be fair.

To take something back because doing it yourself feels easier.

To replay a conversation wondering whether you handled it properly.

I’ve had to learn those lessons too.

And that is why I don’t teach management from a pedestal.

I help you see what is really going on, find the words that are right for you, and take the next step without becoming someone you’re not.

But qualifications aren't the reason members bring me the situations they’re struggling with.

They bring them because they know they’ll get something clear, practical and honest back.

You don’t need to become a tougher manager.

You need to become clearer about what needs to be said - and steadier about saying it.

That is what I’ll help you do.

WHAT MEMBERS SAY

Real managers. Real situations. Real impact.

The Academy is designed to help you think more clearly, communicate more confidently, and handle the people situations that come with managing a team.
A direct impact on how I lead
“I’ve worked with Nicola for a year and have seen a direct impact on how I think, communicate, act and lead in my role.”
S.L. - Academy Member
Support that adapts to what managers actually need
“The sessions aren’t rinse-and-repeat. They’re built around what the community needs at the time, and you come away with practical guidance on the topics discussed.”
S.L. - Academy Member
More ready to deal with the situation
“I always leave our conversations feeling happier and more ready to deal with the situation.”
K.F. - Manager
Helping managers bring out the best in people
“Nicola has a way of getting us to mix it up a bit and bring out the best in people.”
S.C. - Academy Member
The common thread? You don’t just learn something useful. You leave better equipped to handle what’s actually happening in your team.
A DIFFERENT WAY TO LOOK AT £57

What is one unresolved people problem already costing you?

If there is a conversation you keep replaying, a performance issue you keep circling around, or a team situation that follows you home, the cost is rarely just time.

It can show up as:

Hours spent overthinking what to say
Confidence knocked every time the issue resurfaces
Frustration spreading through the team
Work coming back to you because nobody else is owning it
A problem becoming harder because it wasn’t addressed earlier

For £57 a month, you are not buying another management course.

You are buying somewhere to bring the situation, work out what is really going on, and get practical support on what to do next.

Sometimes one conversation handled earlier and better can justify the membership on its own.
And you do not have to decide before you have experienced it.

Try The Manager’s Academy for 14 days before you pay.

Explore the support. See how it works. Decide whether it is genuinely useful for the manager you are becoming.

No payment today. Cancel within 14 days and you will not be charged.

FAQs

Questions before you join

What exactly happens during the 14-day trial?

You can join The Manager’s Academy today and explore the membership before deciding whether it is right for you.

No payment is taken until day 14.

During the trial, you can access the member area, explore the resources, and get a feel for how the Academy works.

If you decide it is not right for you, cancel within the 14 days and no payment will be taken.

After the trial, membership is £57 per month or £570 per year.

What if I’m too busy to attend every session?

You do not need to attend everything to get value from the Academy.

I know managers’ diaries change constantly, which is why I vary the days and times of the live sessions rather than expecting everyone to be available at the same time every month.

Come to the sessions that work for you, use the resources when you need them, and dip into the Academy when something comes up that you want help with.

This is support designed to fit around your role, not another commitment you have to keep up with.

What if I join and then hardly use it?

That is a fair question, especially if you have joined online programmes before and barely opened them.

The Academy is not designed around watching hours of training videos.

Most members use it when something is happening in their team, such as a conversation they need to prepare for, a performance issue, a difficult relationship, a delegation problem, or something they want to sense-check.

You do not have to consume everything to make the membership worthwhile.

Sometimes the value is simply knowing you have somewhere to go when you need help with the situation in front of you.

What if I can’t attend the live sessions?

That is completely fine.

I vary the days and times of the sessions because I know managers do not work around a neat, predictable diary.

If you miss the monthly training session, I usually provide a summary video covering the key learning and practical takeaways.

The live support sessions are not recorded because members bring real workplace situations and confidentiality matters.

There are two support sessions each month, and you can also use the private community between sessions.

You are not expected to attend everything. Use the Academy in the way that works for you.

How much time does the Academy take each month?

You get one 60-minute live training session and two live support sessions each month.

Beyond that, you can use the Academy as much or as little as you need.

Most members do not sit down and work through the membership like a course. They dip into the resources, tools and support when something comes up in their team and they need help handling it.

The Academy is designed to fit around the job, not become another job on your list.

Will this help if I already have management qualifications?

Yes.

A qualification can give you useful theory and frameworks. The Academy helps you apply them when the situation becomes real.

It is one thing to understand feedback, performance management or accountability in principle.

It is another to know what to say when someone pushes back, becomes defensive, gets upset, or simply does not change.

The Academy gives you practical support, real-world application and somewhere to sense-check what you are dealing with.

Is it suitable for new managers?

Yes.

In fact, joining early can help you build good management habits before unhelpful patterns become established.

You do not need years of management experience.

If you are managing people and finding yourself wondering what to say, how to handle a situation, whether you are being too soft or too harsh, or how to get clearer follow-through from your team, the Academy is designed for you.

Is the training CPD-accredited?

Yes.

The Academy includes CPD-accredited development, so eligible learning time can count towards your continuing professional development.

If you need to record CPD activity for your role or professional membership, your Academy learning can contribute to that.

Can my employer pay instead?

Yes.

Many employers are happy to support practical management development, particularly when it helps managers deal with performance, communication, accountability and team issues more effectively.

If you would like an invoice to pass to your manager or finance team, contact:

hello@thepeoplementor.co.uk

If your organisation wants to support more than one manager, you can also get in touch to discuss group membership options.

Can I cancel whenever I want?

Yes.

There is no long-term contract and no minimum term.

You can cancel your membership at any time.

If you are still within your 14-day trial and cancel before the trial ends, no payment will be taken.

If you stay, membership continues at £57 per month or £570 per year until you choose to cancel.
THE MANAGER’S ACADEMY

The next difficult management situation is going to happen anyway.

The difference is whether you have to figure it out alone.

Join The Manager’s Academy and get the practical guidance, tools, and support to handle the people side of management with more clarity and confidence.
Monthly live management training
Two live support sessions every month
Practical tools, scripts and templates
Private manager community
CPD-accredited development
Support with real management situations
£57/month or £570/year
14-day trial · No payment today · No contract · Cancel anytime

Bring what’s happening in your team. We’ll help you work out what to do next.