The Manager's Academy | Individual Membership
You Were Promoted Because You Were Good at the Job.
Managing People Is a Different Job Entirely.
The Manager's Academy gives you practical skills, live support, and real tools to handle every part of managing people, from performance and delegation to team dynamics, tricky situations, and building a team that genuinely wants to do well. Every month, on every topic that actually matters in your role.
✓ Build real confidence across every part of your management role
✓ Handle any people situation without second-guessing yourself
✓ 3 live sessions every month, plus tools you can use the same day
£57/month | £570/year (save 2 months) | Cancel anytime. No contract.
14-Day trial to decide whether the Academy is right for you
Payment is not taken until day 14. Cancel within the 14 days and no payment will be taken.
Before we go any further
Does Any of This Feel Familiar?
"I was never trained for this. I just got good at my job and suddenly I'm managing people."
"I don't want to be the bad guy, but this can't go on."
"I softened the message so much they didn't realise it was serious."
"She got upset when I brought it up, so I haven't brought it up again."
"Everything still comes back to me. I can't get anything to actually stick."
"Am I being too soft? Am I being too harsh? I genuinely don't know."
"I just need someone to actually tell me how to handle this."
If you're nodding, you're in the right place.
Most managers feel exactly this way. The problem is not you. The problem is that being brilliant at your job and being prepared to manage other people are two completely different things, and most organisations promote the first without providing any support for the second.
Here Is What Is Really Happening
You're managing the task side just fine. It's the people side that follows you home.
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You're carrying things you were never supposed to carry
Every unresolved situation, every avoided conversation, every people problem that came back to you instead of being owned by the person responsible. It adds up quietly.
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You're guessing where you should be confident
Not because you're not capable, but because nobody ever showed you how to handle these situations. You're making it up as you go, and it's exhausting.
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You have nobody safe to sense-check with
You can't ask your own manager without looking like you're struggling. You can't talk to your team. So you sit with it, second-guess yourself, and hope you got it right.
None of this means you're a bad manager. It means you were put in a role without the support you needed to do it well. That's what The Manager's Academy is here to change.
The Manager's Academy
Practical Support for Real Managers, Every Single Month
This is not a course you work through and forget. It is not a library of videos you never watch. The Manager's Academy is a live, ongoing membership where you get the skills, the tools, and the support to handle whatever is in front of you right now, and whatever comes next.
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Live skills sessions
Real topics, real situations, built around what managers are actually dealing with right now.
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Live support and Q&A
Bring what you're dealing with and get direct, honest guidance. No vague advice. No generic answers.
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Templates and toolkits
Ready to use the same day. Not theory — actual resources you can pick up and apply straight away.
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Private member community
A space with other managers who get it. Ask questions, share what's working, and stop managing in isolation.
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Full session recordings
Can't make a session live? Every recording is saved so you never miss what you need.
CPD-accredited. Every session counts toward your professional development — and you get a record of it.
What we cover
Real Situations, Not Textbook Ones
Every topic comes from what managers are actually facing. If it is happening in your team, it is likely we have covered it or will cover it soon.
Topics are shaped by what members bring each month. You are not working through a fixed curriculum — you are getting support on what actually matters in your role right now.
What changes
What You Will Be Able to Do After Your First Month
Not eventually. Not after six months of theory. From your very first session.
Have conversations you have been putting off
With a clear approach, the right words, and the confidence to see it through.
Set expectations your team actually follows
No more saying the same thing twice and wondering why nothing changes.
Handle performance issues without it dragging on
Address things early, clearly, and in a way that is fair to everyone.
Delegate without it coming straight back to you
Get the right things to the right people and trust that they will stick.
Stop second-guessing every decision you make
Lead from a place of confidence rather than hoping you got it right.
Build a team that wants to do well
Not through pressure or fear, but through clarity, trust, and genuine respect.
Every session is built around what is happening for managers right now.
You bring what is on your desk. I help you work out what to do with it.
Is this for you?
The Manager's Academy Is Built for People Like You
You do not need to be a certain level or have a certain number of years behind you. You just need to be managing people and want to do it well.
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You're new to management
You were great at the job, got promoted, and now you're figuring out how to manage the people you used to work alongside. Nobody gave you a manual.
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You've been managing for a while but feel stuck
You know enough to get by, but there are situations you still dread, patterns that keep repeating, and a nagging sense that you could be doing this better.
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You manage without much support above you
Your own manager is busy, unavailable, or not someone you can be open with. You need a space where you can talk honestly about what is actually going on.
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You want practical help, not more theory
You have probably read the books and done a course or two. What you need now is someone in your corner helping you apply it to the real situation in front of you.
This is especially right for you if:
✓ You manage a team of any size in any sector
✓ You want CPD-accredited development that fits around your working week
✓ You are tired of managing by instinct and want to manage with confidence
✓ You want to be the kind of manager your team genuinely respects
Your mentor
Hi, I'm Nicola
I have been working in and around management for over 40 years. I started in my family's business, moved into the Civil Service, and spent decades working with managers and leaders across every kind of organisation you can think of, from small charities to large corporates, from care settings to professional services.
What I kept seeing, again and again, was the same thing. Brilliant people being promoted into management roles with no real preparation for what that actually involves. Capable, committed managers quietly struggling because the skills that made them great at their job are completely different from the skills needed to lead a team well.
That is why I built The Manager's Academy. Not to add another course to your list, but to give you the kind of ongoing, practical support that most managers never get. A place where you can bring the real situations, get honest guidance, and actually develop the skills that matter.
I am a CMI Chartered Fellow with over 40 years of experience, recognised as Leadership Mentor of the Year, and regularly featured in CMI Insights. But more than any of that, I have sat with enough managers to know exactly what you are dealing with, and I know how to help.
What Members Say
Real managers. Real situations. Real results.
I love The Manager’s Academy as it is a safe space to offload. I find the calls so helpful and look forward to them. The Manager’s Academy has so much packed into it. It’s easily accessible. Nicola’s experience shines through.
S.L.
Public Sector Manager | Academy Member
★★★★★
I found the flexible management section really interesting, and really helpful in understanding a few things about members of my team. Nicola has a way of getting us to mix it up a bit and bring out the best in people. Thank you for putting this together so clearly.
S.C.
Manager | Academy Member (1 year)
★★★★★
Thank you for all your help and support this year Nicola. I always leave our conversations feeling happier and more ready to deal with the situation.
Kerry F.
Manager
★★★★★
FAQs
Questions before you join
Is The Manager's Academy right for me if I'm new to management?
Yes. In fact, the earlier you join, the less you have to unlearn. The Academy is built for managers who are finding their feet and want practical skills, not managers who think they've already got it covered. Whether you've been managing for three months or three years, if you're still stepping into situations you're not sure how to handle, this is for you.
How much time does it take each month?
Each month you get one 60-minute live training session and two live support sessions. Outside of that, the resources, tools, and templates are there whenever you need them. Most members dip in when something comes up in their team and find exactly what they need. You can take as much or as little as fits your schedule.
What if I can't always make the live sessions?
If you miss the monthly training session, a summary video goes into your member area afterwards so you can catch up on the key content. The support sessions are different. Members share real situations in there, so they stay private and aren't recorded. If you miss one, with two sessions each month there's usually another one coming soon. You can also post your question in the community and I'll respond there.
I've already done a management qualification. Will this add anything?
Almost certainly. Knowing the theory is not the same as knowing what to say when someone pushes back on a Tuesday morning. Qualifications give you the framework. The Academy gives you the practical application, the real-time support, and someone with 40 years of experience to talk things through with. Many members come in with qualifications and say the Academy is where the theory finally made sense.
Is The Manager's Academy CPD-accredited?
Yes. Every hour you invest here counts towards your continuing professional development. If you need to log CPD activity for your role or professional membership, your Academy hours qualify.
Can my employer pay for this?
Yes, and many do. If you'd like an invoice to pass to your line manager or finance team, get in touch at hello@thepeoplementor.co.uk before you join and I'll sort one for you. If you want more than one manager to join, contact me about group membership pricing.
What if I join and it's not right for me?
You can cancel anytime. There's no contract and no minimum term. I'd rather you join and give it a fair go than not join because you're worried about being locked in. Most members find the value in the first session. But if it's not the right fit, cancelling is straightforward.
Join The Manager's Academy
Stop managing alone.
Start getting the support you actually need.
For £57 a month you get one 60-minute live training session, two live support sessions, and a full library of practical tools, scripts, and resources. CPD-accredited. No contract. Cancel anytime.
✓ Monthly live training — one focused topic, 60 minutes
✓ Two live support sessions — bring a real situation, get real help
✓ Full resource library — tools, templates, and scripts you can use straight away
✓ CPD-accredited — every hour counts towards your professional development
✓ The Heartbeat Community — your own group of fellow managers to share wins, ask questions, and know you are not the only one dealing with it
£57/month · £570/year (save two months) · No contract · Cancel anytime